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President's Blog Welcome to the ASA President's Blog. This blog is written by Ron Pyle, ASA's president and chief staff executive. The purpose of this blog is to provide commentary about the automotive repair industry and association news. Views expressed in this blog is that of the author, not necessarily the views of the association. We invite you to use the comments section to provide your input on each entry. To foster a civil, focused discussion, comments will be moderated for tone, focus and relevancy.
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Uniqueness Presents Opportunity! |
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Written by Denise Caspersen
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Wednesday, 01 April 2009 |
This week we feature a guest blogger: Denise Caspersen, manager of ASA’s Collision Division. Denise recently attended the Women’s Industry Network (WIN) event in Dallas and wanted to share her thoughts about the community of women who work in the automotive repair and service industry. |
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Touching base ... with you. |
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Written by Ron Pyle
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Monday, 23 March 2009 |
One of the cardinal rules in baseball requires a base runner to touch each of the bases as he makes his way around the diamond on his way to home in order to score a run. If the runner fails to touch one of the bases, all the effort he expends - regardless how heroic - is all for naught. |
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Last Updated ( Monday, 23 March 2009 )
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Finding Value in What You Do |
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Written by Ron Pyle
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Monday, 16 March 2009 |
For nearly the entire existence of the automobile, the automotive aftermarket and the independent service and repair market have represented a superior value for a majority of consumers. |
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Loyalties, Priorities and Opportunities |
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Written by Ron Pyle
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Thursday, 05 March 2009 |
How loyal are your customers? With the unprecedented number of shop and dealership closings, it's important to not only keep your current customers happy, but to win over the consumers who are now looking for servicing alternatives. |
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Last Updated ( Thursday, 05 March 2009 )
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Navigating Uncharted Waters |
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Written by Ron Pyle
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Wednesday, 25 February 2009 |
About this time last year, John Scully, ASA executive vice president, and I were having a conversation about the economic outlook for independent automotive service. Our primary concern at that time was the effect of increasing fuel prices. Remember when that was the urgent priority consuming the media? |
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